How can we help?
Answers to the most common questions. Still stuck? Email support@carder.app, a human replies.
Getting started.
How do I create my site?
Type one sentence about your business, or upload a screenshot of your Instagram profile, and Carder generates a complete mini-site in about 30 seconds. You can edit everything afterwards.
Do I need an account to try it?
No. Generate first, see your site, then create an account to claim and keep it. Unclaimed sites are reserved for 48 hours.
Do visitors need an app?
Never, your site is a normal web page that opens in any browser from your link or QR code.
Plans & billing.
What's the difference between the plans?
Free gets you live with 1 page and an auto-generated address. Pro ($12/mo) adds your own name, 3 pages, forms and analytics. Business ($29/mo) adds Menu OCR, unlimited pages, up to 3 sites and a custom domain.
How do AI generations work?
Each generation creates a fresh AI draft of a site or page. Free includes 3 in your first month; Pro includes 10/month; Business 30/month with priority processing. Editing never costs generations.
How do I cancel?
From your dashboard, anytime. Your free site stays live after cancelling a paid plan.
AI generation & editing.
The AI got something wrong, now what?
Everything is editable: tap any section to fix text, prices, or images, or regenerate just that section.
Can I generate in Arabic?
Yes, describe your business in Arabic and your site is generated in Arabic with proper right-to-left layout.
What does the Instagram screenshot import read?
Your name, handle, bio, category, highlight titles, and overall visual style. Grid photos are too small to reuse, add your own best photos after claiming.
Menus, QR & domains.
How does Menu OCR work?
On Business, upload a photo of your printed menu; Carder extracts items, prices and categories into a browsable menu page. You review before publishing.
Where do I get my QR code?
Every site has one in the dashboard, PNG on all plans, print-ready PDF on Pro and up, logo embedding on Business.
How do I connect my domain?
On Business: add your domain in settings and follow the DNS instructions. Most domains connect within an hour.
Ready to see yours?
One sentence, thirty seconds, and your bio finally has a link worth tapping.